{"id":1158,"date":"2025-12-03T14:26:26","date_gmt":"2025-12-03T14:26:26","guid":{"rendered":"https:\/\/thelistener.co.za\/?p=1158"},"modified":"2025-12-03T14:26:26","modified_gmt":"2025-12-03T14:26:26","slug":"a-room-full-of-storytellers-what-my-first-city-of-cape-town-communicators-forum-taught-me","status":"publish","type":"post","link":"https:\/\/thelistener.co.za\/index.php\/2025\/12\/03\/a-room-full-of-storytellers-what-my-first-city-of-cape-town-communicators-forum-taught-me\/","title":{"rendered":"A room full of storytellers: What my first City of Cape Town Communicators forum taught me"},"content":{"rendered":"\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">On a Wednesday morning in October, I found myself stepping into the Civic Centre\u2019s banquet hall with equal parts excitement and curiosity. This wasn\u2019t just another meeting in my calendar; I was attending the City\u2019s first ever Communicators Forum. The forum brought together marketing and communications specialists from directorates across the City of Cape Town. For the first time, so many storytellers, strategists, designers, media minds and campaign crafters were gathered under one roof, ready to trade directorate insights, spark ideas and explore how we can elevate both our departmental brands and the City\u2019s voice as a whole.<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">From the moment Executive Director, Gareth Morgan opened the session, followed by Priya Reddy, Director of Communications, setting the tone for why this gathering truly mattered, I felt a shift. This wasn\u2019t business as usual, it felt like the beginning of a new chapter. One where collaboration wasn\u2019t just encouraged but could possibly become our greatest superpower.<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Throughout the morning, we heard insightful perspectives from different teams across Communications each offering a fresh lens on how we serve our residents and tell the City\u2019s story:<\/p>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-base-color has-text-color has-background has-link-color has-medium-font-size wp-elements-1 wp-block-paragraph\" style=\"background-color:#267d9b\"><strong>Luthando Tyhalibongo, Media Manager <\/strong>on how the Media Office works behind the scenes to keep the public informed and the City&#8217;s reputation protected.<\/p>\n\n\n\n<p class=\"has-base-color has-text-color has-background has-link-color has-medium-font-size wp-elements-2 wp-block-paragraph\" style=\"background-color:#108eb8\"><strong>Amina Taylor, Production Support Officer<\/strong> on why brand consistency isn\u2019t just design, it\u2019s how we build trust, identity and recognition across the City. <\/p>\n\n\n\n<p class=\"has-base-color has-text-color has-background has-link-color has-medium-font-size wp-elements-3 wp-block-paragraph\" style=\"background-color:#267d9b\"><strong>Vanessa Gagu, Campaigns Co-Ordinator<\/strong> on how to tell the story of the City through communication campaigns that resonate with residents.<\/p>\n\n\n\n<p class=\"has-base-color has-text-color has-background has-link-color has-medium-font-size wp-elements-4 wp-block-paragraph\" style=\"background-color:#108eb8\"><strong>Sanelisiwe Ntabeni, Social Media Coordinato<\/strong>r unpacked the complexities (and realities) of navigating social media in a fast-moving digital landscape.<\/p>\n\n\n\n<p class=\"has-base-color has-text-color has-background has-link-color has-medium-font-size wp-elements-5 wp-block-paragraph\" style=\"background-color:#267d9b\"><strong>Justin Lawrence, Digital Communications Manager <\/strong>shared insights into the City\u2019s digital presence and how we are evolving online as well as social media dos and don\u2019ts.<\/p>\n\n\n\n<p class=\"has-base-color has-text-color has-background has-link-color has-medium-font-size wp-elements-6 wp-block-paragraph\" style=\"background-color:#108eb8\"><strong>Aletta Kruger, Publications Manager<\/strong> closed with reflections on publications and the importance of storytelling in shaping how the City is experienced.<\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Sitting in that room surrounded by communicators who bring passion and purpose to their work reminded me that even though our industry is constantly evolving, collaboration will always be at the heart of effective communication. I walked away with valuable learnings and fresh ideas that I\u2019ll be sharing within our department because when we work together, our collective impact grows.<\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What this means for libraries<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our libraries are buzzing with activity every day. From hosting programmes, supporting communities and nurturing literacy to creating safe, innovative spaces where curiosity thrives. But often, these stories remain tucked inside our buildings like undiscovered treasures. That\u2019s where we come in.<\/p>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If your library or unit has an upcoming programme or event, a video idea, a story worth telling, or even a small initiative that brought a smile to someone\u2019s day please reach out to the M&amp;C team! No initiative is too big or too small, if it matters to your community, it matters to us. A great example is the recent wedding album discovered at Strandfontein Library, where a couple was reunited with their long-lost wedding photos. So if something interesting unfolds when community members visit your library, snap a quick photo and send us a few lines about it \u2014 we\u2019d love to share these moments! <\/p>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">When you share what\u2019s happening on the ground, we can help amplify it across platforms and shine a well-deserved spotlight on the vital and relevant role libraries play in the lives of our residents. With teamwork and shared ideas, we can continue elevating libraries as vibrant hubs of learning, belonging and innovation.<\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s to telling our stories, together.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"566\" src=\"https:\/\/thelistener.co.za\/wp-content\/uploads\/2025\/11\/Communicators-Forum-T-Eiman-1024x566.png\" alt=\"\" class=\"wp-image-1159\" srcset=\"https:\/\/thelistener.co.za\/wp-content\/uploads\/2025\/11\/Communicators-Forum-T-Eiman-1024x566.png 1024w, https:\/\/thelistener.co.za\/wp-content\/uploads\/2025\/11\/Communicators-Forum-T-Eiman-300x166.png 300w, https:\/\/thelistener.co.za\/wp-content\/uploads\/2025\/11\/Communicators-Forum-T-Eiman-768x425.png 768w, https:\/\/thelistener.co.za\/wp-content\/uploads\/2025\/11\/Communicators-Forum-T-Eiman-1536x849.png 1536w, https:\/\/thelistener.co.za\/wp-content\/uploads\/2025\/11\/Communicators-Forum-T-Eiman.png 1572w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\"><strong>Tarcia Eiman<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\"><strong>Professional Officer<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\"><strong>Marketing &amp; Communications<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On a Wednesday morning in October, I found myself stepping into the Civic Centre\u2019s banquet hall with equal parts excitement and curiosity. This wasn\u2019t just another meeting in my calendar; I was attending the City\u2019s first ever Communicators Forum. The forum brought together marketing and communications specialists from directorates across the City of Cape Town. [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":22,"footnotes":""},"categories":[67],"tags":[89,80],"class_list":["post-1158","post","type-post","status-publish","format-standard","hentry","category-december-2025","tag-city-of-cape-town-communicators-forum","tag-reflections"],"_links":{"self":[{"href":"https:\/\/thelistener.co.za\/index.php\/wp-json\/wp\/v2\/posts\/1158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thelistener.co.za\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thelistener.co.za\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thelistener.co.za\/index.php\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/thelistener.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=1158"}],"version-history":[{"count":3,"href":"https:\/\/thelistener.co.za\/index.php\/wp-json\/wp\/v2\/posts\/1158\/revisions"}],"predecessor-version":[{"id":1273,"href":"https:\/\/thelistener.co.za\/index.php\/wp-json\/wp\/v2\/posts\/1158\/revisions\/1273"}],"wp:attachment":[{"href":"https:\/\/thelistener.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=1158"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thelistener.co.za\/index.php\/wp-json\/wp\/v2\/categories?post=1158"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thelistener.co.za\/index.php\/wp-json\/wp\/v2\/tags?post=1158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}